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Home Appliance Service Specialist
2 months ago
Job Summary
We are seeking a skilled Appliance Repair Technician to join our team at Transformco. As a key member of our service team, you will be responsible for diagnosing and repairing a variety of home appliances, including refrigerators, washers, dryers, dishwashers, and microwaves.
Key Responsibilities:
- Drive to multiple customer's homes daily to diagnose and repair appliances with high levels of quality and efficiency.
- Deliver excellent customer experience that exceeds expectations consistently.
- Provide customers with value-added solutions that help make their home more clean, comfortable & protected.
- Keep company truck well-maintained & organized, and help manage parts efficiently.
- Perform other duties as assigned.
Requirements:
- High school diploma or general education degree.
- EPA Type I or EPA Universal certification.
- Mechanical knowledge and aptitude, including use of testing & repair tools.
- Experience repairing and diagnosing a variety of home appliances preferred.
- Ability to follow directions and processes for quality workmanship.
- Ability to use smartphone, including use for part ordering.
- Successfully pass a background & drug screen.
- Valid driver's license for the state(s) in which you work.
- Ability to travel up to 100%.
- Ability to work variable and flexible hours, including required overtime.
- Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks.
- Excellent communication skills, both verbal and written; Ability to read, write, and speak English.
- Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs).
- Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard.
- Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
- Ability to occasionally reach above shoulder.
- Ability to drive automatic transmission vehicle.
What We Offer:
- Great hourly rates - $18 - $28 / hourly base rate, depending on experience, certification and location.
- Benefits - Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan.
- 401k match - Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary.
- More ways to earn - Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
- Overtime opportunities (varies by location) - Our techs are in high demand. Supplement your income with additional hours.
- Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
- Expert training - Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
- Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills.
- Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is > 12 years.
- Tools Provided - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
Work Environment:
- Work in a fast-paced, dynamic environment with a focus on customer satisfaction.
- Collaborate with a team of experienced technicians and support staff.
- Opportunities for career growth and advancement.
Requirements:
- Valid driver's license for the state(s) in which you work.
- Ability to travel up to 100%.
- Ability to work variable and flexible hours, including required overtime.
What We Are Looking For:
- A motivated and customer-focused individual with a passion for repairing and diagnosing home appliances.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong mechanical knowledge and aptitude.
- Experience with testing and repair tools.
How to Apply:
Apply now to join our team at Transformco and take the first step towards a rewarding career as an Appliance Repair Technician.
