Customer Service Professional

4 days ago


Englewood, Florida, United States GRANDE AIRE SERVICES, INC. Full time
Grande Aire Services - Immediate Customer Service Representative Needed

We are seeking a highly skilled and motivated Customer Service Representative who shares our passion for providing exceptional service to uphold our tradition of excellence.

Key Responsibilities:
  • Answer all incoming calls and assist customers
  • Convert potential customers into booked calls
  • Set up new customers in ERP and maintain detailed records
  • Coordinate appointments and dispatch effectively
  • Promote company services and products enthusiastically
  • Handle difficult customer situations with prompt responses
  • Provide support via various communication channels
  • Participate in accounts receivable activities
  • Escalate issues for timely resolution
  • Solicit and respond to customer feedback
Benefits:
  • Hourly rate: $20-$26 per hour based on experience
  • Paid time off
  • 100% paid employee medical insurance
  • Dental, vision, and life insurance
  • 401(k) matching
  • Referral bonuses and employee discounts

Meet/exceed assigned goals consistently. If you are a self-starter with exceptional organizational skills and a dedication to customer service, apply now to kickstart a rewarding career with us.



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