Service Excellence Specialist

3 weeks ago


Hanover, Pennsylvania, United States Food Lion Full time

The ideal candidate for the Service Excellence Specialist position will be responsible for maintaining standards according to the Front End Standard Practice Manual, maximizing sales through excellent customer service. This role offers an estimated salary range of $12-$15 per hour, making it an attractive opportunity for individuals who value flexibility and friendliness in their work environment.

Key Responsibilities:
  • Provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
  • Adhere to all company guidelines, policies, and standard practices.
  • Ensure a neat and clean store environment by performing daily cleaning tasks.
  • Schedule flexibility: occasional evening shifts and weekend availability required.
Requirements:
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Must meet minimum age requirements to perform specific job functions.


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