Server/Serveress

2 months ago


Lakewood, United States IHOP Full time
Main Responsibilities of a Server/Serveress:
  • Taking orders and delivering food and beverages.
  • Helping guests with menu recommendations.
  • Providing exceptional customer experience.
Server/Serveress Job Description:

At IHOP, we are seeking a skilled Server/Serveress to join our team. As a Server/Serveress, you will be responsible for ensuring that our guests have an exceptional dining experience.

The ideal candidate will be able to multitask food and beverage orders and deliveries, while also providing attentive and personalized service to our guests. You will be responsible for greeting guests, seating them down, helping them with menu recommendations, taking and delivering orders, and clearing tables.

As a Server/Serveress, you will also be responsible for handling cash and credit card transactions, as well as maintaining the cleanliness and appearance of the dining area.

We are looking for a Server/Serveress who is a team player, able to work in a fast-paced environment, and provide exceptional customer service. If you have a passion for delivering outstanding service and are looking for a challenging and rewarding role, we encourage you to apply.

Responsibilities of a Server/Serveress:
  • Greeting, seating, and escorting guests.
  • Providing menu recommendations and additional information.
  • Upselling additional products when appropriate.
  • Checking ID's to prevent minors from ordering alcoholic beverages.
  • Taking orders using software, order slips, or by memorization.
  • Communicating order details to the kitchen staff.
  • Delivering food and beverages in a timely fashion.
  • Delivering checks and collecting bill payments.
  • Cleaning and maintaining the appearance of tables and tableware.
  • Providing exceptional customer experience.
Server/Serveress Job Requirements:
  • Must have prior experience as a Server/Serveress.
  • Must showcase teamwork and communication skills.
  • Must be able to handle money transactions responsibly.
  • Must be able to multitask and act quickly.
  • Must be flexible and ready to work in shifts.
  • Must carry at least a high school diploma.