Vacation Rental Coordinator

3 weeks ago


Bradenton, Florida, United States Gulf Coast Realty & Management Inc Full time
About the Role

Gulf Coast Realty & Management Inc. is seeking a detail-oriented and organized Front Office Representative to join our team. In this role, you will be responsible for providing exceptional customer service, managing reservations, and coordinating tasks with property managers, maintenance staff, and owners.

Key Responsibilities
  • Guest Communication:
  • Respond to guest inquiries and provide prompt resolutions to any issues that may arise during their stay.
  • Coordinate with property managers and maintenance staff to ensure that all guest needs are met.
  • Reservation Management:
  • Process reservations accurately and efficiently using reservation management software.
  • Coordinate availability, rates, and special requests with property managers to ensure accurate bookings.
  • Administrative Tasks:
  • Maintain accurate records of reservations, work orders, payments, as well as guest and staff communications.
  • Identify opportunities to upsell additional services, amenities, or upgrades to enhance guest experiences and increase revenue.
Qualifications
  • A minimum of 5 years of proven experience in Hospitality, Customer Service, or Reservation Management required.
  • A minimum of an Associate's Degree in Business Administration preferred.
  • A valid Florida Driver's License is required with a clean driving record.
Why Work with Us?

At Gulf Coast Realty & Management Inc., we offer a dynamic and supportive work environment that fosters career growth and development. Our team is passionate about providing exceptional customer service and delivering outstanding results. We offer a competitive salary, benefits package, and opportunities for advancement.



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