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Client Care Manager
2 months ago
Benefits:
- Performance-based bonuses
- Parental leave options
- Opportunities for training and professional development
At Devoted Care Services, we are committed to delivering exceptional support and care to our clients and their families. Our dedicated team of professionals strives to enhance the quality of life through tailored and effective care solutions. We are looking for a proactive and detail-oriented Client Care Manager to join our organization and help us maintain our high standards of service.
Role Summary: As a Client Care Manager, you will be instrumental in overseeing and coordinating the care provided to our clients. You will collaborate closely with clients, their families, and healthcare professionals to ensure that every aspect of care is executed smoothly and effectively. Your main duty will be to design and manage care plans that cater to the specific needs of each client, ensuring they receive top-notch care.
Key Duties:
- Formulate, execute, and assess personalized care plans for clients.
- Serve as the primary liaison for clients, families, and healthcare providers.
- Organize and arrange medical appointments, treatments, and therapies.
- Advocate for clients by ensuring their needs and preferences are effectively communicated and addressed.
- Evaluate and monitor the success of care plans, making necessary adjustments.
- Keep precise and current records of client care and interactions.
- Offer support and guidance to clients and their families, addressing any inquiries or concerns.
- Collaborate with healthcare professionals and community resources to ensure holistic care.
- Stay updated on the latest trends and best practices in care management.
Qualifications:
- Bachelor's degree in Nursing, Social Work, Health Administration, or a related discipline (preferred).
- Relevant certification or licensure (e.g., RN, LCSW) is advantageous.
- Demonstrated experience in care coordination or case management.
- Strong knowledge of healthcare systems and services.
- Excellent organizational and multitasking abilities.
- Outstanding communication and interpersonal skills.
- Capability to work independently as well as collaboratively within a team.
- Compassionate, empathetic, and committed to delivering exceptional client care.
