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Banquet Director

2 months ago

Houston, Texas, United States Omni Hotels Full time

Job Summary:

The Banquet Director is a key leadership role responsible for the successful execution of all banquet functions at Omni Hotels. This position requires a high level of expertise in event management, hospitality leadership, and hotel operations.

Key Responsibilities:

  • Event Execution: Oversee the daily execution of all banquet functions, ensuring seamless delivery of exceptional guest experiences.
  • Team Leadership: Lead and develop a team of banquet professionals, providing guidance, training, and coaching to ensure high levels of service quality and efficiency.
  • Menu Development: Collaborate with the Director of Food and Beverage to develop creative and attractive menus that maximize revenue and add value to the guest experience.
  • Cost Control: Implement effective controls of labor and product costs to ensure profitability within the department.
  • Quality Assurance: Maintain high standards of quality service and cleanliness, ensuring that function rooms and back-of-house areas meet Omni Hotels' standards.
  • Communication: Effectively communicate with sales managers, conference service managers, and executives to understand guest requirements and preferences.
  • Problem-Solving: Proactively handle last-minute changes or requirements to ensure guest satisfaction and resolve any issues that may arise.

Requirements:

  • Minimum 1 year banquet or fine dining serving experience; banquet experience strongly preferred.
  • At least 3 plus years of experience in Banquet Management operations.
  • Additional 5 plus years of previous Banquet experience is desired, preferably in a hotel setting.
  • Current ServeSafe Managers Certification.
  • ETips Certification.
  • Bachelors Degree or High School Degree with equivalent experience.
  • Exceptional people skills, detail-oriented, excellent communication skills, and ability to perform professionally under high levels of stress.
  • Computer skills required.