Voice Architect

1 week ago

Little Rock, Arkansas, United States Beacon Hill Staffing Group Full time
Job Summary:

The Voice Architect is responsible for the day-to-day operations of a large-scale voice network. This includes managing the performance of data center-hosted applications, advanced contact centers, and thousands of voice terminals spread across multiple locations.

Key Responsibilities:

• Oversee daily operations and support for a multi-site VoIP network.
• Supervise and develop staff, ensuring best practices in support processes and the use of software tools.
• Collaborate with other IT departments to ensure voice systems integrate smoothly with other technologies.
• Support voice and data environments across multiple locations, using tools like SolarWinds, Oasis, Comview, and others for performance optimization and capacity planning.
• Manage the design, implementation, and support of advanced voice-related systems.
• Ensure business requirements are accurately translated into technical solutions.
• Engage in problem-solving for complex issues related to communications infrastructure.
• Communicate effectively with leaders, users, and technical colleagues, providing updates on system performance and improvements.
• Manage multiple projects and ensure timely delivery under deadline pressure.

Requirements:

• Minimum of 5 years of experience working with voice teams and solutions.
• Proven experience with complex multi-site VoIP networks and multi-vendor environments (e.g., Siemens, Cisco, Avaya).
• Strong familiarity with wireless communication technologies like Spectralink or ASCOM.
• Experience with voice mail and unified messaging systems, preferably with Unify Xpressions.
• Strong problem-solving, analytical, and conflict management skills.
• Ability to collaborate effectively with cross-functional teams and work independently when needed.
• ITIL certification is required; additional certifications in voice technologies are preferred.

Education and Certifications:

• Bachelor's degree in computer science, Management, or a related field, or equivalent experience in voice network management.
• Certifications in ITIL and voice technologies are strongly preferred.

About Beacon Hill Technologies:

Beacon Hill Technologies is a premier National Information Technology Staffing Group, providing world-class technology talent across all industries utilizing a complete suite of staffing services. Our dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

  • Network Architect

    3 weeks ago

    Little Rock, Arkansas, United States RITTER COMMUNICATIONS HOLDINGS, LLC Full time

    Job Title: Network ArchitectWe are seeking a highly skilled Network Architect to lead our team in designing and implementing complex networks. As a key member of our engineering team, you will be responsible for developing comprehensive network architecture designs that meet current and future business needs.Key Responsibilities:Develop and implement network...

  • Principal Network Architect

    3 weeks ago

    Little Rock, Arkansas, United States Oracle Full time

    Job DescriptionPrincipal Network PlannerOracle Cloud Infrastructure is seeking a highly skilled Principal Network Planner to join our team. As a key member of our Global Network Planning Group, you will play a critical role in shaping the future of our cloud infrastructure.Key ResponsibilitiesDevelop and implement network planning strategies to support the...

  • Renewable Energy Systems Specialist

    3 weeks ago

    Little Rock, Arkansas, United States Bernhard LLC Full time

    About UsBernhard LLC is a leading provider of innovative energy solutions, blending a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry, delivering cutting-edge solutions that drive growth and success.Our CultureWe believe in fostering a collaborative environment...

  • Senior Principal Consultant FAW Delivery Expert

    3 weeks ago

    Little Rock, Arkansas, United States Oracle Full time

    Job DescriptionAn experienced consulting professional with a broad understanding of solutions, industry best practices, and multiple business processes or technology designs within a product/technology family.Key ResponsibilitiesOperates independently to provide quality work products to an engagement.Performs varied and complex duties and tasks that need...

  • Renewable Energy Systems Specialist

    1 month ago

    Little Rock, Arkansas, United States Bernhard LLC Full time

    About Bernhard LLCBernhard LLC is a leading provider of innovative energy solutions, with a rich history spanning over 100 years. Our commitment to leveraging emerging technologies has enabled us to remain at the forefront of the Energy-as-a-Service sector.Our CultureWe believe in growth, not just for our business, but for our people. Our team members have...

  • Enterprise Customer Success Manager

    3 months ago

    Little Ferry, United States ATLAN LLC Full time

    At Atlan, one of our core values is putting the problem first and solution second. That’s why our folks in the Business Team come to work every morning with the intent of helping as many people as they can. Even if this means telling them that we’re not the right fit for them. As part of our Business Team, you’ll be our eyes and ears on the...

  • Renewable Energy Systems Analyst

    1 month ago

    AR-Little Rock US-MO-St. Louis Bernhard LLC Full time

    About Us At Bernhard, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.We believe...