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Senior Kitchen Manager

2 months ago


Columbus, Ohio, United States Marriott International Inc Full time
Job Summary

As an Executive Sous Chef at Marriott International Inc, you will play a key role in ensuring the success of our culinary operations. This management position focuses on successfully accomplishing daily objectives in the kitchen, leading staff, and personally assisting in all areas of food production, purchasing, and kitchen sanitation.

Candidate Profile

We are seeking an experienced professional with a strong background in culinary arts, food and beverage, or a related field. The ideal candidate will have a high school diploma or equivalent, with a minimum of 5 years of experience in a similar role. Alternatively, a 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major, with 3 years of experience, is also acceptable.

Core Work Activities
  • Ensuring Culinary Standards and Responsibilities are Met
    • Develops and implements new culinary concepts and ideas to enhance the guest experience.
    • Maintains high standards of food quality, safety, and sanitation.
    • Ensures all kitchen staff have the necessary supplies, equipment, and uniforms to perform their duties efficiently.
    • Assists in the preparation and presentation of culinary items, including menu planning and execution.
    • Monitors and controls food costs, inventory, and labor expenses.
    • Coordinates with other departments to ensure seamless service and timing of events and meals.
    • Communicates effectively with staff to identify areas for improvement and implement corrective actions.
    • Supports the development of new menus, concepts, and promotions for our restaurants and banquets.
    • Assists in the creation of decorative food displays and presentations.
    • Prepares and cooks a variety of dishes, including specialty items for guests and functions.
    • Conducts quality control checks on raw and cooked food products to ensure consistency and quality.
  • Supervising Daily Culinary Team Activities
    • Monitors and controls the productivity of kitchen staff, ensuring efficient use of time and resources.
    • Ensures completion of assigned duties and tasks, including food preparation, presentation, and service.
    • Coordinates the activities of cooks and kitchen staff to ensure smooth operation of the kitchen.
    • Utilizes effective communication and leadership skills to motivate and inspire staff to achieve their best.
    • Leads shifts, personally preparing food items and executing requests based on required specifications.
    • Handles employee questions and concerns, providing guidance and support as needed.
    • Identifies the developmental needs of staff and provides coaching, mentoring, or training to improve their skills and knowledge.
    • Conducts performance appraisals, providing feedback and guidance to staff.
    • Communicates performance expectations and goals to staff, ensuring alignment with company objectives.
    • Participates in employee recognition and reward programs to motivate and retain staff.
    • Monitors staff progress towards meeting performance expectations and provides support as needed.
  • Maintaining Culinary Goals
    • Develops and implements strategies to achieve culinary goals, including menu planning, inventory management, and labor control.
    • Monitors and controls food costs, inventory, and labor expenses to ensure profitability.
    • Participates in department meetings and communicates effectively with staff to ensure alignment with company objectives.
    • Identifies opportunities for improvement and implements corrective actions to enhance the guest experience.
  • Ensuring Exceptional Customer Service
    • Provides exceptional customer service, ensuring that guests have a memorable and enjoyable dining experience.
    • Manages day-to-day operations, ensuring high standards of quality, service, and cleanliness.
    • Improves service by communicating and assisting staff to understand guest needs, providing guidance and feedback as needed.
    • Sets a positive example for guest relations, demonstrating a commitment to exceptional service.
    • Strives to improve service performance, identifying areas for improvement and implementing corrective actions.
    • Handles guest complaints and concerns, seeking assistance from supervisors as needed.
    • Empowers staff to provide exceptional customer service within guidelines.
  • Additional Responsibilities
    • Provides information and support to supervisors, staff, and guests, ensuring effective communication and collaboration.
    • Serves as a role model, demonstrating appropriate behaviors and work habits.
    • Analyzes information and evaluates results to choose the best solution and solve problems.
    • Complies with loss prevention policies and procedures, ensuring the security of company assets.
    • Reports equipment malfunctions and maintenance needs to ensure smooth operation of the kitchen.
    • Attends and participates in all pertinent meetings, ensuring effective communication and collaboration.
    • Encourages and builds mutual trust, respect, and cooperation among staff members.