Customer Experience Ambassador

3 weeks ago


Kahului, Hawaii, United States Maverick Helicopters Full time

About Maverick Helicopters
Maverick Helicopters is a leading provider of helicopter tour experiences in [location]. Our team is dedicated to delivering exceptional customer service and ensuring that every guest has an unforgettable experience.

Job Summary
We are seeking a highly skilled and customer-focused Guest Service Representative to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, handling reservations, and ensuring the smooth operation of our flight services.

Key Responsibilities
• Assist guests with check-in and provide information about our flight services
• Handle reservations, payments, and other administrative tasks
• Maintain accurate records and reports
• Collaborate with drivers and other staff members to ensure seamless operations
• Provide excellent customer service and respond to guest inquiries

Requirements
• High school graduate or equivalent
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Basic computer skills and knowledge of Microsoft Office
• Physical ability to stand for long periods and lift up to 50 pounds

Benefits
• Competitive salary: $20.00 per hour plus commission on direct bookings
• Opportunities for professional growth and development
• A dynamic and supportive work environment
• Discounts on helicopter tours and merchandise



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