Court Operations Assistant

1 week ago

Mt Pleasant, South Carolina, United States Town of Mount Pleasant Full time
Job Title: Court Operations Technician

Job Summary:

The Court Operations Technician plays a vital role in supporting the daily operations of the Municipal Court. This position requires a high level of organization, attention to detail, and excellent communication skills.

Key Responsibilities:
  • Coordinate data entry with the Court Operations Technician responsible for data entry.
  • Answer incoming calls and handle them appropriately.
  • Process incoming fax correspondence.
  • Process Freedom of Information requests.
  • Prepare court dockets.
  • Assist the public, attorneys, and judges as required.
  • Process continuance requests submitted to the Mount Pleasant Municipal Court website and coordinate processing with the Senior Court.
  • Cross-train with other Court positions.
  • Perform other related assigned duties.
Data Entry and Record-Keeping:
  • Verify ticket/warrant information and organize bond hearing information prior to data entry.
  • Enter tickets/warrants based on the court date and mail correspondence if any officer/bond hearing information is not accurate.
  • Perform data entry and retrieve tickets and booking sheets from the Police Department daily.
  • Acquire all pertinent paperwork from police officers and prepare and mail notifications to crime victims.
  • Prepare subpoenas to notify victims and witnesses of court appearances.
  • Answer telephone calls and provide accurate information to the public based on State guidelines and Town ordinances.
  • Maintain officers' ticket inventory files and input all ticket books issued to the Police department into a specific inventory file.
  • Act as backup cashier in the absence of the Clerk Specialist and process credit card payments for bonds/fines via the telephone.
  • Cross-train with other Court positions.
  • Perform other related assigned duties.
Requirements:
  • High school diploma or GED, and three (3) years of related work experience; or equivalent combination of education and experience.
  • Valid South Carolina driver's license.
  • Bilingual (Spanish) desired but not required.
Knowledge, Skills, and Abilities:
  • Knowledge of office procedures and equipment.
  • Proficiency in Microsoft Office Suite.
  • Ability to communicate clearly, both orally and in writing.
  • Ability to maintain confidentiality.
  • Ability to maintain, manage, and organize records.
  • Ability to meet and deal appropriately with Town employees, officials, and the public.
  • Strong attention to detail and excellent organizational skills.
  • Ability to multi-task and prioritize tasks effectively.
  • Strong problem-solving skills.
  • Self-starter, takes initiative, ability to work independently or as part of a team.
  • Ability to manage time effectively, strict adherence to various deadlines, works well under pressure.
  • Regular attendance and punctuality are required.
Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, usage of computers and reading. This position requires substantial repetitive motion of wrists, hands, and fingers. The employee is frequently required to stand, walk; use hands to finger, handle, grasp or feel; and reach with hands and arms. The employee consistently maintains balance either sitting, standing or walking and is occasionally required to stoop or crouch. The employee may occasionally push, pull or lift and move objects up to 10 pounds.

Cognitive Requirements:

The work requires the following mental abilities to perform critical tasks: use judgment, make decisions, interact with others, adapt to changes in jobs, verbal interactions, people skills - more than basic communication with others, and problem solving.

Work Environment:

The work environment involves everyday discomforts typical of offices, with occasional exposure to outside elements. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant.

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