Assistant General Manager

6 days ago


Macon, Georgia, United States Marriott Full time

Job Summary

The Assistant General Manager is a key member of our hotel management team, responsible for overseeing daily operations and ensuring a superior guest experience. Reporting to the Regional General Manager, this role involves supervising key departments, including front desk, housekeeping, food and beverage, maintenance, and events. The successful candidate will have a proven track record in hotel operations management, with excellent leadership and problem-solving skills.

Key Responsibilities

  • Oversee daily operations, ensuring smooth and efficient running of all hotel departments.
  • Lead and mentor department heads and staff, ensuring adequate staffing and improving employee performance.
  • Manage scheduling, handling operational issues, guest complaints, and emergencies effectively.
  • Ensure the highest standards of cleanliness, service, and maintenance in all guest-facing and back-of-house areas.

Requirements

  • 4-year degree in Business Administration, Hotel & Restaurant Management, or related major.
  • 5 years' experience in hotel operations management, sales and marketing, finance and accounting, or related professional area.
  • Ability to work flexible hours, including weekends and late nights.


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