Customer Service Coordinator
3 days ago
**Job Summary:**
This role is responsible for promoting a high level of customer satisfaction during patient interactions. The ideal candidate will possess knowledge of departmental and corporate policies, as well as excellent communication skills.
**Key Responsibilities:
- Verify insurance and communicate with carriers and regulatory agencies for reimbursement purposes.
- Maintain accurate and timely billing information, process appointments, and reconcile charge and payment entries.
- Perform daily and monthly close out procedures for internal controls and cash balancing.
- Promote customer satisfaction while maintaining a positive, professional demeanor in both verbal and nonverbal communication.
**Requirements and Qualifications:**
- Associate's degree or collegiate completion preferred.
- One year's experience with insurance billing and/or medical collection and medical terminology is desired.
- Excellent customer relations skills and basic knowledge of Windows applications are required.
**About Baptist Memorial Health Care:**
Baptist Memorial Health Care offers competitive salaries, paid vacation/time off, continuing education opportunities, and a generous retirement plan.
We prioritize employee growth and development, providing opportunities for advancement and professional growth.
Our team is dedicated to delivering exceptional patient care and services, and we strive to maintain a positive work environment that promotes teamwork and collaboration.
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