Client Technologies Specialist

6 days ago


Augusta, Maine, United States ProSearch Maine Full time
Job Title: Client Technologies Specialist

We are seeking a skilled Client Technologies Specialist to join our team at ProSearch Maine. As a key member of our IT department, you will be responsible for providing top-notch desktop support, troubleshooting, and maintenance services to our clients.

Key Responsibilities:
  • Provide expert-level desktop support, including software and hardware troubleshooting.
  • Install and update applications on Windows operating systems.
  • Troubleshoot and resolve operating system update failures.
  • Remove unsupported or vulnerable software from user devices.
  • Ensure all work is properly documented for future reference.
  • Follow established quality standards for troubleshooting and remediation.
  • Use remote technology to manage and resolve issues.
  • Communicate status updates clearly and accurately to the team.
  • Participate in team meetings and collaborate effectively with team members.
Requirements:
  • Experience in Windows OS administration and support.
  • Experience with remote troubleshooting and remediation.
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • A proactive attitude with strong problem-solving abilities.

This is an excellent opportunity for a self-motivated individual who enjoys solving technical challenges and working directly with end users. If you are a skilled IT professional looking for a new challenge, we encourage you to apply.



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