Warehouse Operations Manager
4 weeks ago
H-E-B seeks a motivated and results-driven Warehouse Operations Manager to lead our team in eFC, Warehouse, or Transportation operations. As a key member of our Supply Chain Operations, you will be responsible for managing various operational areas to develop expertise in people leadership and tactical operational leadership.
As a Warehouse Operations Manager, you will lead a team of hourly partners, working in a high-volume, fast-paced environment with a Just In Time strategic approach. We are seeking talent with a strong drive for results, a process-driven and detail-oriented mindset, and a high regard for leading through coaching, motivating, and encouraging.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. As a Partner-owned company, our most important resources—People—drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Responsibilities:
- Spends majority of time using independent judgment making employment-related business decisions, or effectively recommending such decisions (e.g., product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters)
- Provides daily supervision and support for an assigned group of hourly Partners; maintains an environment where Partners trust and respect the Leader and work together as a team to accomplish goals and objectives
- Engages with Partners daily; clearly explains roles, expectations and performance measurements for each critical component that impacts business outcomes
- Operates a team that consistently meets customer needs and expectations; tracks / monitors / resolves complaints; ensures service recovery efforts; identifies trends; provides feedback
- Monitors / evaluates key performance indicators for daily and weekly team performance; measures against goals; gets team buy-in; provides team feedback
- Monitors / adjusts labor requirements to balance staffing levels and overtime costs while meeting daily facility performance expectations
- Takes an active role in development of Partners; provides leaning and growth opportunities; addresses performance that does not meet expectations
- Maintains a clean, safe, pest-free, and well-organized facility; complies / ensures compliance with established SOPs; documents measures through SOPs in compliance with OSHA and H-E-B guidelines
- Recognizes Partner achievements
**Requirements:**
- Bachelor's degree or 1+ years of related experience
- Experience in presentations a plus
- Successful completion of Leadership & Development classes as assigned
**Salary:** $65,000 - $85,000 per year, depending on location and experience.
H-E-B offers a competitive salary and benefits package, including health insurance, 401(k) matching, and opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects all employees.
If you are a motivated and results-driven leader looking for a challenging and rewarding opportunity, we encourage you to apply for this exciting role as a Warehouse Operations Manager with H-E-B.
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