Medical Receptionist

5 days ago

Norwalk, Connecticut, United States Danbury Health Systems Full time

About the Job

We are seeking an experienced Hospital Operator to join our team at Nuvance Health's Norwalk Hospital in Norwalk, Connecticut. As a key member of our front desk team, you will play a critical role in providing excellent customer service and supporting the smooth operation of our hospital.

This is a part-time position working 24 hours per week, with variable shifts including every other weekend. If you have a passion for delivering exceptional patient care and enjoy working in a fast-paced environment, we encourage you to apply.

Responsibilities:

  • Answer and route incoming calls to the main number, emergency lines, and patient information lines
  • Maintain up-to-date computerized databases and on-call schedules
  • Provide accurate information regarding Nuvance Health's Norwalk Hospital, its patients, and staff
  • Ensure adherence to all Nuvance Health policies and procedures
  • Exhibit strong customer service and telephone skills

Requirements:

  • HS Graduate or GED with 6 months job-related experience
  • Basic MS Excel, Outlook, Teams, Word, and data entry skills
  • Strong telephone and customer service skills; ability to remain calm during stressful situations
  • Preference given to applicants with telephone switchboard experience

Benefits:

  • Competitive salary range: $16-$22 per hour (dependent on experience)
  • Opportunity to grow and develop skills in a fast-paced healthcare setting
  • Supportive work environment with a dynamic team

About Us:

Nuvance Health is a network of convenient hospital and outpatient locations, offering a wide range of medical services to our community. We value our employees and offer opportunities for growth and development in a supportive work environment.

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