Certified Medical Assistant
2 months ago
Job Summary:
We are seeking a highly skilled and compassionate Certified Medical Assistant to join our team at Rowan University. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients and physicians.
Key Responsibilities:
- Clinical Duties:
- Prepare exam rooms and sterilize medical instruments and equipment for tests and procedures.
- Prepare patients for visits, including taking vital signs and medical histories.
- Perform diagnostic tests, such as EKGs, blood work, and vision and hearing screenings.
- Administer vaccinations and intramuscular and subcutaneous injections, as directed by physicians.
- Notify supervisors to order clinical supplies, including injectables and vaccines.
- Assist physicians and nurses during examinations and procedures.
- Collect and prepare laboratory specimens for analysis.
- Assist with minor surgical procedures and wound care.
- Ensure patient records are accurate and up-to-date.
- Document clinical information in patient charts or electronic medical records.
- Administrative Duties:
- Schedule patient appointments and manage patient flow.
- Maintain accurate and up-to-date patient medical records.
- Answer phone calls and address patient inquiries with a pleasant and helpful demeanor.
- Handle billing and coding for insurance purposes.
- Verify patient demographics and insurance information and update in billing system.
- Verify patient insurance through insurance lists and/or via insurance websites.
- Collect co-pays from patients.
- Prepare deposits for pickup.
- Retrieve referrals for appropriate visits and enter in to billing system.
- Ensure the cleanliness and organization of exam rooms and clinic areas.
- Maintain inventory of front office supplies and notify supervisor when supplies need to be ordered.
- Sign in and out to the answering service daily, as directed.
- Arrange for patient care services at other facilities, including surgeries and preadmission testing.
- Call for pre-authorizations and pre-certifications, as required by patient insurers.
- Coordinate requests for prescriptions from patients, provide chart to physician, telephone prescriptions at direction of physician, and make notation in patient chart with date and signature.
- Handle incoming and outgoing mail.
- Pull patient charts for next day and prepare chart.
- Open and close offices, as assigned by supervisor. Activate and deactivate security system, as assigned by supervisor.
- Maintain a professional and orderly office appearance.
Requirements:
- High school diploma or equivalent.
- Completion of an accredited Medical Assistant program.
- Certification from a recognized certifying body, such as AAMA, AMT, NHA, or NCCT.
- Must have attained a satisfactory level of comprehension and experience in the administration of intramuscular and subcutaneous injection techniques.
- Proficiency in phlebotomy techniques required.
- Current Basic Life Support (BLS) certification.
- Strong knowledge of medical terminology and procedures.
- Proficiency in using electronic health records (EHR) systems.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Compassionate and patient-focused attitude.
Preferred Qualifications:
- At least one year of previous experience working as a Medical Assistant in a clinical setting.
- Knowledge of pediatric vaccine schedules and experience administering pediatric vaccinations.
- Familiarity with EPIC electronic health records system.
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