Collision Center Ambassador

1 week ago


Midland, Texas, United States Caliber Collision Centers Full time
This Customer Service Consultant role at Caliber Collision Centers involves delivering exceptional customer experiences through various channels, including phone, email, and in-person interactions. The ideal candidate will have 2+ years of customer-facing experience, with sales experience being an added advantage. Your primary responsibilities will include greeting customers, understanding their needs, and providing prompt and effective solutions. Additionally, you will work closely with Collision Estimators to ensure seamless repair processes, manage vehicle drops-off, mapping, marking, and photography, and coordinate customer transportation. To excel in this role, you must possess excellent communication and interpersonal skills, be adaptable in a fast-paced environment, and maintain a strong focus on safety and efficiency.

The Benefits Package
As a valued member of our team, you will enjoy a comprehensive benefits package, including immediate eligibility for medical, dental, and vision benefits. You will receive competitive pay, paid weekly, and have opportunities for overtime. Paid vacation and holidays begin accruing from day one, and we offer a supportive environment that encourages career growth and development. By joining Caliber Collision Centers, you will gain hands-on experience in a production shop and have access to ongoing training and development opportunities.

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