Service Expert at Maplecrest
2 weeks ago
We are a leading auto dealership in Northern New Jersey, dedicated to providing exceptional customer experiences and delivering high-quality results. As a Service Advisor, you will play a crucial role in our service department, ensuring that every vehicle is repaired or maintained to the highest standards.
The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. They will be working closely with our technicians and management team to ensure seamless operations and high-quality results.
We offer a competitive salary, medical and dental health coverage, paid vacation and personal/sick days off, and 401(k) plan. If you are a motivated individual with a passion for delivering outstanding customer experiences, we encourage you to apply.
**Job Accountabilities:** Serve as a liaison between customers and technicians, communicate vehicle symptoms clearly, determine and recommend necessary maintenance, process repair orders, review completed work, follow up with customers post-service, maintain required certifications and qualifications.
*Requirements:* Positive attitude, self-motivated, eager to contribute, exceptional interpersonal and verbal communication skills, strong organization and follow-up skills, exceptional attention to detail, solid computer skills, working knowledge of Excel and Google Docs, valid NJ state driver's license, Spanish speaking a plus.
Estimated salary: $45,000 - $60,000 per year.
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