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Merchandise Associate

2 months ago

Hopkinsville, Kentucky, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at TJ Maxx. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment by adhering to visual merchandising standards, restocking shelves, and participating in store recovery.
  • Process customer purchases and returns accurately and efficiently, while providing a positive experience.
  • Promote credit and loyalty programs to customers and provide information on store promotions and events.
  • Support the sales floor team by maintaining a high level of product knowledge, providing recommendations, and assisting with visual merchandising.
  • Participate in safety awareness and maintain a safe environment for customers and colleagues.
Requirements
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking and responding to changes in direction or unexpected situations.
  • Able to lift heavy objects with or without reasonable accommodation.
What We Offer

As a Merchandise Associate at TJ Maxx, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are the same. You will be part of a team that is passionate about delivering an exceptional customer experience and committed to making a difference in the community. We offer a competitive hourly rate, opportunities for career growth and development, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.