Restaurant Operations Manager

2 months ago


Gibsonia, Pennsylvania, United States Delight Restaurant Group Full time

Job Summary

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Delight Restaurant Group. As a Restaurant General Manager, you will be responsible for the overall success of our restaurant, including managing operations, staff, and customer satisfaction.

Key Responsibilities

  • Manage the day-to-day operations of the restaurant, including inventory management, scheduling, and customer service.
  • Lead and develop a high-performing team of restaurant staff, including managers, servers, and kitchen staff.
  • Ensure excellent customer service and satisfaction by implementing effective customer service strategies and monitoring customer feedback.
  • Manage restaurant finances, including budgeting, forecasting, and controlling costs.
  • Develop and implement marketing strategies to increase sales and customer engagement.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Collaborate with other departments, such as marketing and human resources, to achieve business objectives.

Requirements

  • 3+ years of experience in restaurant management, preferably in a fast-paced environment.
  • Proven track record of success in managing restaurant operations, including inventory management, scheduling, and customer service.
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; bachelor's degree in hospitality, business, or related field preferred.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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