IT Services Engineer

1 week ago


Hawthorne, California, United States SpaceX Full time
Job Description:

SpaceX is seeking an IT Services Engineer to support the company's mission to explore the cosmos. This role will involve providing technical support to employees, installing and configuring hardware and software, and maintaining the company's IT systems.

Key Responsibilities:
  1. Provide 1st and 2nd tier support to SpaceX employees
  2. Install and configure computers, telephones, and other common technology/devices for new and existing SpaceX employees
  3. Provide after-hours or weekend support when necessary to perform high-risk or planned downtime of SpaceX IT systems for upgrades and maintenance
  4. Support SpaceX with the regular maintenance of monitoring, backup, and infrastructure systems
  5. Have the ability to take on higher-level strategic projects when tactical projects stall. Areas can include network administration, systems administration, high-performance computing, information security, etc.
Requirements:
  1. 3+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within a mid to large enterprise environment
  2. Experience supporting Microsoft technologies
  3. PREFERRED SKILLS AND EXPERIENCE:
  • Associate's or bachelor's degree in technical field
  • A+, Network+, MCSE, and other technical certifications
  • Working knowledge of audio visual equipment
  • Comfortable working with mission critical and sensitive systems, with a sense of urgency appropriate to the responsibilities
  • Ability to address and resolve information technology issues promptly, effectively and independently


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