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Host Ambassador

2 months ago

Milford, Pennsylvania, United States MILFORD HOSPITALITY GROUP Full time

Welcome to the MILFORD HOSPITALITY GROUP team We're seeking a skilled and charismatic Host to join our team. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your role will be to create a warm and inviting atmosphere, ensuring every guest feels welcome and valued. Key responsibilities include:

**Guest Welcome and Management**

* Greet guests as they arrive and escort them to their assigned dining or bar areas
* Provide accurate wait times and monitor waiting lists to ensure a smooth experience
* Manage reservations and coordinate with wait staff to ensure seamless service

**Guest Service and Support**

* Cater to guests who require extra attention, such as children or elderly individuals
* Answer incoming calls and address customers' queries in a professional and courteous manner
* Assist wait staff as needed to ensure exceptional service

**Reception Area Maintenance**

* Maintain a clean and organized reception area, ensuring a positive first impression

If you're a people person with excellent communication skills and a passion for delivering exceptional guest experiences, we want to hear from you