Customer Experience Specialist

3 days ago


Myrtle Beach, South Carolina, United States BurgerFi Full time
About the Role

The successful candidate will have excellent communication skills, with the ability to work effectively in a fast-paced environment. You will be responsible for processing transactions accurately, handling customer complaints in a professional manner, and maintaining a clean and welcoming dining area.

Key Responsibilities
  • Provide exceptional customer service, responding to customer needs in a timely and courteous manner
  • Process transactions accurately, handling cash, credit card payments, and mobile orders
  • Maintain a clean and organized workspace, adhering to health and safety standards
  • Work collaboratively as part of a high-performing team, supporting colleagues to achieve sales targets
  • Upsell menu items and promote special offers to enhance customer engagement


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