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Retail Operations Supervisor

2 months ago

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Job Overview

We are in search of a dedicated Retail Operations Supervisor to manage the daily functions of our automotive parts store. This role is crucial for ensuring the smooth operation of our business and requires a versatile individual who can handle various responsibilities.

Position Summary:

The Retail Operations Supervisor will oversee all store activities, ensuring compliance with company standards while leading a team of employees. The ideal candidate will possess a robust background in retail management, outstanding leadership capabilities, and a genuine interest in the automotive sector.

Compensation and Benefits:
  • Starting Salary: Competitive bi-weekly compensation based on experience.
  • Performance Incentives: Monthly bonuses based on store performance.
  • Paid Time Off: Generous PTO and sick leave.
  • Health Coverage: Affordable medical insurance options.
Qualifications:
  • Demonstrated experience in retail management or a related field, ideally within the automotive industry.
  • In-depth knowledge of inventory management practices.
  • Exceptional customer service skills with the ability to effectively resolve issues.
  • Proficient in stock management and visual merchandising.
  • Familiarity with payroll systems and employee scheduling software.
  • Ability to inspire and lead a team towards achieving set objectives.
  • Strong numerical skills for financial transactions and reporting.
  • Excellent organizational and multitasking skills.
  • Prior experience as an Assistant Manager is advantageous.
  • Strong verbal and written communication abilities.
  • High school diploma or equivalent; a degree in business or a related field is preferred.
Key Responsibilities:
  • Manage all facets of store operations, including sales, inventory, and customer service.
  • Develop and execute strategies to enhance sales and meet store goals.
  • Maintain accurate inventory levels to satisfy customer needs.
  • Ensure adherence to company policies and procedures.
  • Train and supervise staff to provide exceptional customer service.
  • Conduct performance reviews and offer constructive feedback.
  • Address customer inquiries and complaints promptly and professionally.
  • Keep the store environment clean and organized.
  • Create employee schedules and manage payroll effectively.
  • Collaborate with regional management to ensure efficient store operations.
  • Assist in hiring, training, and promoting team members.
  • Oversee the maintenance of facilities and equipment.
  • Build and nurture relationships with customers and the local community.
Success Factors:

Success in this role means achieving operational excellence while fostering a positive workplace culture. The Retail Operations Supervisor will drive sales growth, uphold high customer service standards, and ensure efficiency across all store operations.

Company Overview:

Gonzalez Auto Parts (GAP) is a family-owned enterprise with a rich history in the automotive sector. We pride ourselves on our commitment to quality and customer satisfaction, serving communities across Texas with integrity and dedication.