Department Head

4 weeks ago


Seymour, United States Gillman Home Center Full time
Job Title: Department Head

The Department Head position is a key role at Gillman Home Center, responsible for delivering exceptional customer service and ensuring the smooth operation of our store.

Key Responsibilities:
  • Provide accurate product knowledge and excellent customer service to customers.
  • Supervise and coordinate the activities of sales floor staff to ensure efficient and effective service.
  • Monitor and maintain inventory levels, ensuring that products are stocked and faced correctly.
  • Perform customer service tasks, including answering questions, resolving concerns, and offering solutions.
  • Recover the department daily, ensuring that aisles are clean, organized, and free of obstructions.
  • Responsible for making sure all products in the department are stocked properly.
  • Maintain proper inventory levels by monitoring and adjusting min/max order points, working back stock, and making inventory adjustments as needed.
  • Complete cycle counts as required.
  • Update prices as assigned.
  • Opening and closing store as assigned.
  • Store maintenance as needed, including cleaning common areas, trash removal, parking lot and sidewalk sweeping, and snow removal.
  • Ensure a safe working environment and maintain situational awareness.
  • Help out in other departments as necessary.
  • Follow all company policies and procedures.
Requirements:
  • High School Diploma or GED
  • 2+ years of customer service experience
  • 1+ years of retail job experience
  • 2+ years of product knowledge of items in assigned department
Benefits:
  • Medical Insurance
  • Dental, Vision, Short Term Disability, Long Term Disability, Cancer coverage, Accident Coverage, Life Insurance
  • 401k plan with employer contribution
  • Company paid $25k Life Insurance Plan
  • Employee discount
  • Vacation time

Gillman Home Center is an equal opportunity employer and welcomes applications from diverse candidates. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


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