Business Solutions Specialist
2 days ago
We are a global technology services provider focused on bringing AI, intelligent automation, and analytics together to create leading-edge technology solutions for our customers through a culture of partnership, led by an evolutionary mindset. For over 20 years, we've helped organizations across diverse industries reimagine their business and solve their present and future needs.
About the Position
This role involves working independently with customers to understand their business model, needs, and requirements. You will translate these into software requirements documents used by IT Design & Development teams for solutioning. Your key responsibilities include providing functional support and clarifications to QA and technical teams throughout the project life cycle. You will also assist Business teams during User Acceptance Testing and involve in post-production support and verifications.
Key Responsibilities
- Understand business needs and elicit and document requirements.
- Review with stakeholders and achieve agreement on requirements.
- Achieve consensus on business needs, usability, performance, and feasibility.
- Develop and maintain knowledge and learning.
- Proliferate offerings to sales teams.
- Advise QA and Development teams on troubleshooting analysis.
- Follow standard documentation processes focusing on objectives of the customer, development, and QA.
- Develop artefacts through case studies, white papers, and lessons learned.
- Feasibility analysis on prospective business.
- Support project planning and status reporting.
- Sharing of knowledge and learning amongst peers.
- Degree: B.E
- Certifications (if any): Optional
- Overall (in years): 5+ years
- Relevant (in years): 3+ years
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