Credit Risk Resolution Specialist

6 days ago


Crystal Lake, Illinois, United States Home State Bank Full time

Company Overview

Home State Bank has been dedicated to enhancing the quality of life for its neighbors since 1915. The bank's commitment to building a better community remains unwavering, and its relationships with customers are paramount in achieving this goal.

The company is proud to be a diverse workforce that reflects the communities it serves. Home State Bank is an equal opportunity employer and provides a merit-based, inclusive environment where competence and performance drive career advancement.

Salary

We offer competitive pay and a comprehensive benefit package to our full-time employees. Our compensation package includes:

  • A generous salary ranging from $50,000 to $65,000 per year, depending on experience

Job Description

As a Loss Mitigation Specialist, you will play a critical role in communicating with loan customers who have delinquent accounts. Your primary responsibility will be to initiate and coordinate appropriate actions to resolve these issues while adhering to agency regulations and guidelines.

You will establish effective communication with customers to arrive at mutually satisfactory arrangements, whenever possible. This involves embracing and promoting the bank's brand promise of creating connections with internal and external customers.

This position requires strong oral and written communication skills, as well as proficiency in Excel, Word, Outlook, and related software. You should possess knowledge of regulations and laws by investor, agency, and state, as well as excellent initiative, attention to detail, and organizational skills.

This position is based in Crystal Lake, IL, and we are seeking local candidates due to the on-site nature of this role.

Required Skills and Qualifications

To be successful in this role, you should have:

  • Two years' previous experience in a similar field
  • Knowledge of forbearance, claims reporting, loss mitigation workouts (a plus)
  • Proficiency in Microsoft Office, including Excel, Word, and Outlook
  • Strong oral and written communication skills
  • Knowledge of regulations and laws by investor, agency, and state
  • Excellent initiative, attention to detail, and organizational skills

Benefits

In addition to our competitive salary, we offer a comprehensive benefit package that includes:

  • Medical insurance through BCBS, featuring two PPO plans and an HMO
  • Dental PPO through BCBS
  • Vision insurance through BCBS
  • $50,000 in company-paid life insurance and long-term disability coverage
  • A 401(k) plan with a 3% company match after one year of service
  • Tuition reimbursement up to $6,000 annually per policy
  • Generous time off, including 2 weeks paid vacation, 1 week sick leave, and 11 paid FDIC holidays, plus 1 floating holiday (personal day)


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