Crisis and Referral Specialist

2 weeks ago


Louisville, Kentucky, United States Elevance Health Full time
About the Role

Elevance Health is seeking a Crisis and Referral Specialist to join our team. As a Crisis and Referral Specialist, you will be responsible for providing crisis intervention and support to individuals in need. This is a rewarding role that requires a strong understanding of mental health and crisis intervention principles.

Key Responsibilities
  • Provide crisis intervention and support to individuals in need
  • Assess and respond to crisis situations in a timely and effective manner
  • Develop and implement crisis plans to ensure the safety and well-being of individuals
  • Collaborate with other healthcare professionals to provide comprehensive care
  • Document all interactions and interventions in accordance with established protocols
Requirements
  • High school diploma or equivalent required
  • Minimum of 1 year of experience in behavioral health or crisis intervention
  • Strong understanding of mental health and crisis intervention principles
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
Preferred Qualifications
  • BS/BA degree in a mental health or human services field
  • 2 years of experience working directly with individuals in need of behavioral health services
  • Call center experience
About Elevance Health

Elevance Health is a health company dedicated to improving lives and communities. We are a Fortune 25 company with a longstanding history in the healthcare industry. We are committed to providing high-quality care and services to our members and communities.



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