Medical Records Specialist Float
3 weeks ago
The Medical Records Specialist Float is a key member of the MRO team, responsible for providing support at various client sites for the Release of Information (ROI) requests for patient medical records.
Key Responsibilities:
- Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources.
- Answer phone calls concerning various ROI issues and respond to walk-in customers requesting medical records.
- Process requests from physician offices on a priority basis and fax information to the physician office.
- Log medical record requests into the ROI On-Line database and scan medical records into the database.
- Comply with site facility policies and regulations.
- Handle and record cash payments for requests at specified sites.
Requirements:
- Proficiency using computer applications and experience entering data into computer systems.
- Ability to work independently and meet production goals established by MRO.
- Strong verbal communication skills and success responding to customer inquiries.
- Success working in an environment that requires attention to detail.
- Proven track record of dependability.
- High School Diploma/GED.
MRO is an equal opportunity employer.
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