Residential Care Specialist
5 days ago
About Pinnacle Treatment Centers
Pinnacle Treatment Centers is a leading provider of comprehensive addiction treatment services, committed to transforming lives through compassionate care. Our approach is rooted in evidence-based practices, focusing on the holistic well-being of our patients, and treating our teammates with the same level of individualized compassion and empathy.
Job Overview
As a Residential Aide, you will be a member of a multidisciplinary team, directly involved in providing quality care for patients in a residential addiction recovery environment. You will provide continuous patient care, supervision, interaction, role modeling appropriate behaviors, and are responsible for providing structure to and observation of patients that enter treatment.
Responsibilities
- Ensure the wellbeing of patients and provide a safe, positive, supportive, and structured environment.
- Serve as a resource for new patients - introducing them to other patients and teammates, explaining programs and encouraging participation.
- Be an active participant as part of the treatment team, providing continuous patient care, supervision, and interaction.
- Demonstrate a positive, empathetic, and professional attitude towards patients and teammates always. When patient needs are not met, acknowledge and work to resolve concerns.
- Act as a role model by applying de-escalation techniques, using active listening skills, using appropriate tone and volume of voice, providing a high frequency and variety of positive reinforcements, maintaining appropriate boundaries, and promoting a positive culture.
- Assist in monitoring and maintaining the safety and security of the patients and the facility in collaboration with teammates.
- Recognize that patient safety is a top priority by conducting safety checks, ensuring these checks are conducted at intervals in accordance with individualized supervision guidelines (e.g., 15-minute checks, 1-hour checks, etc.).
- Document in patient records timely, accurately, and appropriately.
- Provide transportation for patients or coordinate transportation with appropriate team members, as required.
- Assist with AMA identification and intervention.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent.
- General knowledge or willingness to learn Microsoft Office suite (including Outlook, Teams, and Word).
- Valid driver's license in state of employment.
- CPR/MANDT certification – training provided locally and updated as required.
Benefits
- Variable Pay Structure: Competitive compensation based on experience, education, and licensure.
- Defined Career Pathing: Clear advancement opportunities through our Residential Aide Tier Program.
- STAR LRP Eligibility: 90% of our facilities are eligible for the Student Loan Repayment Program.
- Continuing Education: Access to over 600 free CEU courses to enhance your skills and knowledge. Partnership with Capella University to offer discounted tuition to PTC teammates.
- Paid Time Off: Enjoy 18 days of PTO and 8 paid holidays to maintain work-life balance.
- Diversity, Equity, and Inclusion Initiatives: Be part of a workforce that reflects the diversity of our patient population.
- Schedule Flexibility: We offer flexibility to accommodate different schedules and preferences.
- Merit-Based Increases: Opportunities for merit-based salary increases to recognize your contributions and growth.
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