Quality Assurance Coordinator
4 days ago
MCC is seeking a highly skilled Quality Assurance Coordinator to join our team. As a key member of our quality assurance team, you will be responsible for analyzing customer complaints, identifying root causes, and implementing corrective actions to ensure the highest level of quality in our products.
Key Responsibilities- Analyze customer complaints and identify root causes
- Implement corrective actions to prevent future complaints
- Collaborate with production, sales, and other teams to resolve issues
- Ensure accurate administrative registration of files and support auditing activities
- Model corporate values and principles
- Participate in special projects and perform other duties as assigned
- College degree strongly preferred; high school diploma or GED with equivalent experience required
- Ability to maintain a working pace consistent with job requirements
- Strong communication and problem-solving skills
- Ability to work in a team environment and effectively communicate with colleagues and customers
- Knowledge of Lean/6 Sigma principles is a plus
- Ability to communicate in English; knowledge of Spanish is a plus
- Auditing experience (BRC/ISO) is a plus
- Generous benefits package including medical, dental, vision, disability, life insurance, and 401(k)
- Paid holidays and flexible scheduling
- Opportunities for professional growth and development
MCC is a global leader in premium labels, dedicated to helping brands stand out in competitive markets and inspire positive consumer experiences. We are committed to equal opportunity for everyone, regardless of background or characteristics.
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