Donation Specialist

Job Summary:

The Donation Specialist works under the direction of store management to maintain efficient store operations. This role provides outstanding customer service while maintaining a clean, organized, safe work environment. The Donation Specialist receives and sorts great quality merchandise from donors to support an efficient production process. This position creates a positive employee and customer experience by consistently exhibiting citizenship behaviors and supporting Goodwill's mission.

Essential Job Functions and Responsibilities:

Essential duties include the following:
Inspect, accept, track, and sort donations into proper value stream

Provide best in class customer experience

Exercise due care in the performance of job tasks. Must follow Agency safety policies and procedures established within respective departments. SAFETY BEGINS WITH YOU

Receives donations, issues donation receipts and assists donors when applicable

Works with supervisors to ensure individual goals are met on a consistent basis.

Sorting merchandise into categories

Operate power equipment to organize and store donated product

Loading material in to gaylords, trucks, and trailers for export

Processes material at donation site by sorting donations made throughout the day

Accepts Donations from customers, loading goods in to hampers for sort

Perform other duties as assigned

Minimum Qualifications:
Ability to display a positive, friendly attitude in order to maintain a positive work environment

Mathematical and literacy skills to support job duties

Ability to use all essential job equipment and tools, including loading and unloading the trailer

Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.

Criminal background check that meets agency standards

Exerting up to 100lbs of force occasionally, and/or up to 50lbs of force frequently, and/or up to 20lbs of force constantly to move objects

Preferred Qualifications:
Light manufacturing, Donation, warehouse work experience, or certification

Prior thrift or used goods Donation experience

High school diploma, GED, HiSET, or equivalent

In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:

Medical Insurance

Flex Spending

Vision and Dental offered

Paid Short & Long Term Disability

Paid Life Insurance

Generous Paid Time Off Plan (pro-rated for Part-Time employees)

Paid Holidays (pro-rated for Part-Time employees)

403(b) retirement plan, with employer match

40% Employee discount at Goodwill stores in ME, NH & VT

Valuable job training with growth potential

Discount on personal cell phone plans

Local community discounts

These benefits also available to Part-Time employees

Qualifications

Skills

Preferred

Customer Service:
Some Knowledge

Interpersonal Skills:
Some Knowledge

Leadership:
Some Knowledge

Behaviors

Preferred

Team Player:
Works well as a member of a group

Motivations

Preferred

Self-Starter:
Inspired to perform without outside help

Ability to Make an Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

High School Diploma/GED or better

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