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Host Team Member

2 months ago

Arvada, Colorado, United States Smokin Fins Full time
Job Summary

We are seeking a highly organized and friendly Host to be the first point of contact for our guests at Smokin Fins. As a Host, you will play a crucial role in creating a positive and memorable dining experience by greeting guests, managing reservations, and ensuring a smooth transition between the waiting area and dining tables.

Key Responsibilities
  • Maintain a GUEST focus while performing duties.
  • Greet and seat guests, present menus to guests, inform them of specials, soups and their server's name.
  • Maintain wait list, record accurate guest information and quote wait times accurately when tables are not immediately available.
  • Maintain reservation book, record accurate guest information. Run floor plan board.
  • Observe tables to keep track of clean, dirty and occupied tables. Communicate guest needs or requests effectively with server staff. Clean, organize and stock menus at host area.
  • Answer phone calls and answer questions concerning the menu and restaurant. Thank all guests as they leave the restaurant and invite them to return.
  • Assist in clearing tables as needed.
  • Prepare beverages and expedite food orders as needed.
Requirements
  • Be 16 years of age.
  • Possess a positive attitude and work well with other team members.
  • Be able to communicate and understand the predominant language(s) of our guests. Must be able to work unsupervised.
  • Must be available to work between the hours of 10:00 am to 11:00 pm. Must be able to stand and work for up to 4 hours at a time.
  • Must be able to perform repetitive motion work without the assistance of restraints, braces or other incumbrances that limit range of motion or physical activity.
  • Must be able to lift, move and shelve products and materials weighing up to 50 lbs. Must be able to work in temperatures exceeding 85* for extended periods of time. Be willing to follow direction and ask questions for clarification if needed.
  • Be able to work in a fast-paced restaurant environment.
Benefits
  • Company-paid Life and AD&D insurance
  • Benefits available after meeting eligibility requirements:
  • Medical, dental, and vision
  • Short-term disability insurance
  • Supplemental life insurance
  • Employee Assistance Program
  • Up to 48 hours of paid sick and safe leave ("PSSL") - Colorado locations only
  • Paid family and medical leave Insurance ("FAMLI") and public health emergency leave ("PHEL") - Colorado locations only
  • Flexible work schedules
  • Meal discounts
  • An opportunity to grow your career path within our family of brands.