Beachside Hospitality Specialist

6 days ago


KailuaKona, Hawaii, United States Hawaii Island and Ocean Tours Full time

We are seeking a highly organized and enthusiastic Check-In Host to join our team at Hawaii Island and Ocean Tours.

Job Summary

This role is responsible for ensuring a seamless experience for our guests and maintaining efficient operations at Keauhou Harbor. The ideal candidate will possess strong communication and customer service skills, with the ability to handle multiple tasks efficiently and stay organized.

About the Role

The Check-In Host plays a crucial role in our daily operations and works closely with the Captain and other team members to ensure a smooth guest experience. Key responsibilities include preparation and transportation of equipment, guest check-in and communication, upselling and guest services, guest engagement, and clean-up and wrap-up after each night's groups.

Requirements
  • Strong communication and customer service skills.
  • Ability to handle multiple tasks efficiently and stay organized.
  • Reliable and punctual.
  • Previous experience in hospitality or tourism is a plus but not required.
  • Must be able to lift and carry wetsuits and dive equipment.
What We Offer
  • A competitive hourly wage of $20.00 per hour.
  • The opportunity to work in a dynamic, ocean-based tourism environment.
  • A chance to directly impact guest satisfaction and contribute to a successful team.

Hawaii Island and Ocean Tours is committed to providing exceptional experiences for our guests, and we believe that our employees are the key to our success. If you are passionate about delivering outstanding customer service and working in a fast-paced, ever-changing environment, we encourage you to apply.



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