Quality Assurance Specialist

2 days ago


St Louis, Missouri, United States ServiceSource Full time
Job Summary

The Quality Assurance Specialist will play a crucial role in ensuring the highest standards of quality are maintained across all service lines. This includes developing and implementing quality assurance surveillance plans, conducting contract surveillance, and making recommendations for corrective action.

The ideal candidate will have at least 5 years' experience in quality assurance and/or quality control, with a proven track record of developing quality assurance/quality control surveillance plans, key performance indicators, and statistical reviews.



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