Service Team Member

2 weeks ago


Columbus, Ohio, United States The ONE Group Full time

The Service Assistant plays a vital role in delivering exceptional customer experiences at The ONE Group. As a key member of our service team, you will be responsible for providing top-notch service to our guests, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:

  • Guest first focus: Delivering exceptional guest service is a top priority.
  • Teamwork, time management, multitasking, and menu knowledge
  • Providing the highest quality of service to the customer
  • When running food, view all items on the ticket to guarantee accuracy, disperse food in accordance with the assigned seat numbers.
  • Assist with any questions and maintain table standards.
  • Clears and resets tables, including pre-bussing, in a friendly and fast manner.

Job Requirements:

  • Able to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
  • Ability to deal with multiple tasks effectively and establish priorities
  • Ability to communicate effectively, including the ability to speak and write in English
  • Ability to exert a well-paced mobility for periods up to 8 hours all the while maintaining a fun and positive attitude

The ONE Group offers a comprehensive benefits package to all full-time and variable benefit eligible employees, including medical, dental, vision, group life and disability, group accident insurance, and group hospital indemnity insurance. Additionally, all employees are eligible for an Employee Assistance Program (EAP), Dependent Care Benefit, Employee Dining Discounts and/or complementary meals onsite, Traditional and Roth 401K Plan, and Commuter Benefits.


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