Jira Administrator

5 days ago


Manassas, Virginia, United States TechWish Full time
Job Title: Jira Service Management Specialist

TechWish is seeking a highly skilled Jira Service Management Specialist to join our team for a long-term contract engagement with one of our esteemed clients in Manassas, VA.

This is an onsite hybrid position that requires the consultant to work 2-3 days from the office.

Main Required Skills:
  • Atlassian administration (Jira, JSM, Confluence) - both for Data Center and Cloud
  • Groovy scripting to automate service requests & business flows
  • Bitbucket source code management and administration
  • Redhat/Linux administration
  • Basic understanding of running and troubleshooting applications within containers
  • Basic Governance, Risk, and Control experience is a plus
Job Duties:
  • Design, implement, and maintain business services and flows in the Atlassian Suite
This includes:
  • Creating and maintaining workflows
  • Benefits and limitations of Proforma form fields
  • Custom field configurations and impacts
  • Setup and troubleshoot automation rules, jobs, listeners, endpoints, etc.
  • Provide support to customer teams through Jira requests, document and understand requirements, seek clarification, and follow through with agreed outcomes
  • Automate, enhance, and troubleshoot services using Groovy (Scriptrunner application plugin)
  • Experience with migration of an on-prem instance to the SaaS cloud offering is a plus

Proficiency in Bitbucket Data Center & Cloud, Confluence Data Center & Cloud, Groovy scripting, Jira Data Center & Cloud, Jira Service Management (JSM) Data Center & Cloud, and RHEL Administration is required.



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