Bank Services Representative

7 days ago


Louisville, Kentucky, United States Stock Yards Bank & Trust Full time

**About the Job**

We are seeking a skilled Bank Services Representative to join our team at Stock Yards Bank & Trust. As a key member of our banking team, you will be responsible for providing exceptional customer service and ensuring that all customer transactions are processed accurately and efficiently.

**Responsibilities**

  • Process deposits, withdrawals, cash checks and balance a cash drawer with accuracy and efficiency.
  • Cash checks following SYB check cashing policy and maintain a professional demeanor at all times.
  • Sell official checks and provide excellent customer service to meet the needs of our customers.
  • Process and balance teller work through image capture and ensure all transactions are accurate and complete.
  • Consultative Selling - Engage customers and prospects to uncover needs and offer solutions that meet their financial goals.
  • Open new accounts and perform account maintenance in accordance with bank policies and procedures.
  • Retain and expand customer relationships by providing personalized service and building trust with our customers.

**Requirements**

  • A high school diploma or GED equivalent is required for this position.
  • PC proficiency is necessary for this role, as well as basic knowledge of Microsoft Office applications.
  • Banking experience is preferred, but not required. Excellent communication skills, both written and verbal, are essential for success in this position.
  • A professional appearance and demeanor are also required for this role.

**Benefits**

  • 401(k) with a company match of up to 6% to help you save for your future.
  • ESOP employer match to give you ownership in the company.
  • Medical insurance, dental insurance, vision insurance, cancer/disease insurance, accident insurance, flexible spending accounts, health savings accounts, bank-paid life/AD&D insurance, voluntary life/AD&D insurance, and short-term and long-term disability insurance.
  • Employee stock purchase plan and employee assistance program to support your overall well-being.

**Salary:** The estimated annual salary for this position is approximately $42,000 - $50,000, depending on experience and qualifications.



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