Restaurant Operations Manager
4 days ago
We are seeking a highly skilled General Restaurant Manager to join our team at Dunkin Donuts & Baskin Robbins. As a key member of our operations team, you will be responsible for ensuring exceptional customer satisfaction and driving sales growth through effective team management and customer engagement.
Key Responsibilities:
- Customer Satisfaction: Foster a positive and welcoming environment for our guests, ensuring their needs are met and exceeded.
- Menu Recommendations: Provide expert knowledge of our menu offerings, making recommendations to enhance the customer experience.
- Coffee Preparation: Prepare high-quality coffee using various techniques and equipment, ensuring consistency and excellence.
- Sales and Inventory: Manage inventory, maintain accurate records, and drive sales growth through effective merchandising and promotions.
- Team Management: Lead and develop a high-performing team, providing coaching, training, and feedback to ensure exceptional customer service.
- Store Maintenance: Maintain a clean, safe, and healthy work environment, adhering to company standards and regulations.
About Us:
Dunkin Donuts & Baskin Robbins is a leading quick-service restaurant chain, operating under the Dunkin Donuts & Baskin Robbins brand. We are committed to delivering exceptional customer experiences and driving growth through innovation and teamwork.
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