Fitness Club Operations Manager
1 week ago
Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
About the RoleThe General Manager will be responsible for overseeing gym operations to ensure an exceptional member experience and a financially successful club. This role requires a leader who can motivate a team, provide continuous training and development, and drive sales goals.
Key Responsibilities- Create a welcoming atmosphere for members, prospective members, and guests.
- Manage day-to-day club operations, including retail transactions and payroll.
- Provide leadership and coaching to team members, including disciplinary actions and performance evaluations.
- Recruit, onboard, and train high-performing employees.
- Track club and employee statistics and reports.
- 1+ years of Customer Service experience.
- 2-3 years of experience supervising and leading a team.
- Must be 18 years of age.
- Associate or bachelor's degree preferred.
- Strong customer service, problem resolution, and communication skills.
- Basic computer proficiency (Microsoft Suite).
- Ability to lift up to 50 pounds and walk/stand for prolonged periods.
- Competitive pay plus bonus potential.
- Medical, Dental, and Vision insurance.
- Vacation/Holiday/Sick Time Pay.
- Employee perks and discount program.
- Free Black Card Membership.
- 401(K) Plan.
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