Fitness Club Operations Manager

1 week ago


Woodland Park, Colorado, United States Grand Fitness Full time
About Us

Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.

About the Role

The General Manager will be responsible for overseeing gym operations to ensure an exceptional member experience and a financially successful club. This role requires a leader who can motivate a team, provide continuous training and development, and drive sales goals.

Key Responsibilities
  • Create a welcoming atmosphere for members, prospective members, and guests.
  • Manage day-to-day club operations, including retail transactions and payroll.
  • Provide leadership and coaching to team members, including disciplinary actions and performance evaluations.
  • Recruit, onboard, and train high-performing employees.
  • Track club and employee statistics and reports.
Requirements
  • 1+ years of Customer Service experience.
  • 2-3 years of experience supervising and leading a team.
  • Must be 18 years of age.
  • Associate or bachelor's degree preferred.
  • Strong customer service, problem resolution, and communication skills.
  • Basic computer proficiency (Microsoft Suite).
  • Ability to lift up to 50 pounds and walk/stand for prolonged periods.
Benefits
  • Competitive pay plus bonus potential.
  • Medical, Dental, and Vision insurance.
  • Vacation/Holiday/Sick Time Pay.
  • Employee perks and discount program.
  • Free Black Card Membership.
  • 401(K) Plan.

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