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Personal Banking Specialist II
2 months ago
Work Environment:
This role is designed for a dynamic individual who will operate across various locations, ensuring that TD Bank's commitment to exceptional customer service is upheld.
Hours: 40 hours per week
Compensation:
The salary for this position is $32.75 USD per hour. TD Bank values equitable compensation and considers various factors such as skills, experience, and geographic location when determining pay.
Role Overview:
The Retail Banker II Float serves as a vital link between TD Bank and its customers, leveraging financial knowledge to provide tailored banking solutions. This position is essential in achieving business goals by identifying suitable TD products that assist customers in reaching their financial aspirations.
Key Responsibilities:
- Act as a knowledgeable resource for customers and colleagues regarding TD Bank's offerings, policies, and procedures.
- Utilize a comprehensive understanding of banking products to recommend solutions that align with customer needs.
- Engage in proactive customer outreach and relationship management to foster trust and loyalty.
- Conduct assessments to identify customer needs and lead sales initiatives effectively.
- Facilitate discussions about loan products and assist customers through the application process.
Qualifications:
- High School Diploma or GED required; a two-year degree is preferred.
- Minimum of 2 years of relevant experience, preferably in a customer-facing role.
- Strong communication and organizational skills to manage multiple tasks in a fast-paced environment.
- Proficiency in Microsoft Office and familiarity with Customer Relationship Management tools.
Customer Commitment:
- Deliver exceptional customer experiences by understanding their needs and providing insightful financial advice.
- Build and maintain strong relationships with customers, ensuring their banking experience is seamless and supportive.
- Educate customers on self-service options and digital banking tools to enhance their banking experience.
About TD Bank:
TD Bank is a leading financial institution dedicated to providing outstanding service to millions of customers across North America. Our mission is to enrich the lives of our customers and communities, and we strive to be the better bank through our commitment to excellence and innovation in banking services.
