Sports Host

4 days ago

Nashville, Tennessee, United States Sports & Social Full time
Host Opportunity at Sports & Social Nashville

Sports & Social Nashville is seeking a charismatic and attentive Host to deliver an exceptional guest experience in our immersive sports entertainment and dining venue. As a Host, you will be the first point of contact for our guests, setting the tone for a memorable visit.

Key Responsibilities:
  • Provide warm and welcoming greetings to guests upon arrival and farewell as they depart.
  • Manage phone calls and messages, ensuring timely responses to guest inquiries.
  • Maintain accurate wait times and coordinate seating arrangements to ensure efficient service.
  • Anticipate and meet the needs of scheduled special parties, ensuring a seamless experience.
  • Communicate effectively with guests, employees, and third parties, reflecting positively on the venue, brand, and company.
Requirements:
  • At least one year of experience in customer service and/or hosting.
  • Fluent English language skills, with additional languages a plus.
  • Strong communication and interpersonal skills, with the ability to interact with guests, employees, and third parties.
  • Basic mathematical skills and ability to read, review, and understand seating charts.
  • Ability to work nights, weekends, and/or holidays as required.
Physical Demands:
  • Ability to stand, bend, stoop, and kneel for extended periods.
  • Capacity to carry or lift items weighing up to 50 pounds.
  • Ability to safely and efficiently move about the facility.

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