Quality and Compliance Officer
6 days ago
This Workforce QA Manager role is critical to the success of our organization. The right candidate will have a strong understanding of vendor management, quality assurance, and performance monitoring. They will be responsible for conducting regular QA assessments, establishing and overseeing quality assurance programs, and identifying deficiencies and recommending actionable solutions to enhance team performance. Strong analytical skills, leadership capabilities, and a proactive approach to operational excellence are essential for this role.
About Us
HMS makes the healthcare system work better for everyone. We fight fraud, waste, and abuse so people have access to healthcare-now and in the future. Using innovative technology and powerful data analytics, we help government and commercial payers reduce costs, increase quality, and achieve regulatory compliance. We also help consumers take a more active role in their own health. Each year, we save our clients billions of dollars while helping people live healthier lives. At HMS, you will develop new skills and build your career in a dynamic industry while making a difference in the lives of others.
Your Key Responsibilities
- Conducting regular QA assessments to ensure adherence to company standards and processes.
- Establishing and overseeing quality assurance programs to ensure compliance with industry regulations.
- Identifying deficiencies and recommending actionable solutions to enhance team performance.
- Developing quality control measures to improve service delivery and operational efficiency.
- Monitoring productivity metrics, including quality, efficiency, and revenue generation, to identify areas for improvement.
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