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Luxury Spa Director

2 weeks ago


Miami Beach, Florida, United States Marriott Full time
Job Summary
The Spa Director will lead the management and supervision of all areas of the spa, including its programs, services, hours of operation, facilities, and staff. This role requires strong leadership skills to coordinate the delivery of spa services, including salon, skin care, fitness, and wellness, massage, program coordinating, reservations, reception desk, and locker room areas.

Main Responsibilities:
- Manage spa operations, including budgeting and forecasting
- Develop and implement spa sales and marketing strategies
- Monitor and manage payroll functions
- Manage controllable expenses, such as guest amenities, linen expense, professional salon products, plants, decorations, and paper supplies

Requirements:
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales, and marketing, or related professional area
- OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales, and marketing, or related professional area

Benefits Package:
- Competitive salary range: $86,000 - $118,000 annually
- Bonus program
- Comprehensive health care benefits
- 401(k) plan with up to 5% company match
- Employee stock purchase plan at 15% discount
- Accrued paid time off (including sick leave where applicable)
- Life insurance
- Group disability insurance
- Travel discounts
- Adoption assistance
- Paid parental leave
- Health savings account (except for positions based out of or performed in Hawaii)
- Flexible spending accounts
- Tuition assistance
- Pre-tax commuter benefits
- Other life and work wellness benefits

About Our Company:
The Ritz-Carlton is a global luxury hospitality brand that offers exceptional experiences to its guests. As a member of our team, you will have the opportunity to learn and exemplify the Gold Standards, which include our Employee Promise, Credo, and Service Values. We offer a dynamic and inclusive work environment where everyone can succeed.