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Service Advisor

1 month ago

Avon, Ohio, United States O'Neill's Chevrolet Full time
About the Role

We are seeking a highly motivated Service Advisor to join our team at O'Neill's Chevrolet. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Greet customers promptly and obtain necessary information
  • Clearly report vehicle symptoms and recommend maintenance based on age, mileage, and history
  • Prepare accurate estimates and establish follow-up times
  • Monitor progress and update customers frequently
  • Verify invoices and explain completed work to customers
Qualifications
  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a Service Advisor, Assistant Lane Manager, or Service Consultant
  • Above-average energy level and a desire for a long-term career
  • Personal and professional integrity, and strong computer skills
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for growth and professional development
  • A supportive and collaborative work environment
  • Recognition and rewards for outstanding performance
Why Join Our Team?

O'Neill's Chevrolet is a family-owned and operated dealership dedicated to providing exceptional service and value to our customers. We are committed to creating a positive and inclusive work environment that supports the growth and development of our employees.