Lead Instrument Craftsman
3 days ago
About Guitar Center
">Guitar Center is a world-renowned music retailer that embodies the spirit of creativity and music. We foster an inclusive environment where staff can discover their unique sound.
">Our Mission
">We strive to develop lifelong musicians and make a positive impact on the world by enabling musicians and non-musicians alike to experience the joy of creating music.
">Job Summary
">We are seeking a highly skilled Guitar Technician to join our team. As a Lead Instrument Craftsman, you will be responsible for providing exceptional customer service, performing maintenance and repair services on customer-owned instruments, and maintaining store-owned gear.
">Key Responsibilities:
">- ">
- Craftsmanship:** Provide high-quality repair and maintenance services on customer-owned instruments.">
- Customer Service:** Interact with customers, ensuring a positive experience and resolving any issues promptly.">
- Inventory Management:** Maintain store-owned gear, including completing warranty repairs.">
- Training and Development:** Participate in training programs to enhance product knowledge and sales techniques.">
Requirements:
">- ">
- Technical Skills:** Possess a strong understanding of repairing guitars and have foundational product knowledge of Guitar Center products.">
- Soft Skills:** Demonstrate excellent communication skills, initiative, and a customer-centric approach.">
Benefits:
">- ">
- Competitive Salary:** $55,000 - $65,000 per year (estimated)">
- Benefits Package:** Medical, Dental, Vision, 401K with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.">
EEO Statement:
">Guitar Center is an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
">Additional Information:
">This role requires a strong technical background in guitar repair and maintenance, as well as excellent communication and interpersonal skills. If you're passionate about music and delivering exceptional customer experiences, we encourage you to apply.
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