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State Eligibility Consultant

2 months ago

Kokomo, Indiana, United States State of Indiana Full time
About the Role

The State Eligibility Consultant plays a critical role in ensuring that individuals and families in need receive the public assistance benefits they are eligible for. As a key member of the Family and Social Services Administration (FSSA), this position is responsible for determining eligibility for Medicaid, Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance for Needy Families (TANF) benefits.

Key Responsibilities
  • Review eligibility recommendations and information provided by contract staff
  • Determine eligibility for benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines
  • Examine data matches to find inconsistent and unreported data
  • Approve claims referred and calculated by the Contractor
  • Conduct full eligibility interviews for SNAP, TANF, and Medicaid applicants
  • Keep current on all changes in rules, regulations, and guidelines regarding individual benefit programs
Requirements
  • Willingness to travel with reasonable accommodation
  • Thorough knowledge of public assistance policy, practices, and procedures
  • Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs
  • Working knowledge of computerized eligibility systems
  • Ability to identify problems, evaluate alternatives, and implement effective solutions
  • Ability to use tact and empathy in dealing with people from varied backgrounds
  • Ability to use discretion in dealing with all clients, and fellow employees' personal information
  • Demonstrates effective interview and communication skills
  • Ability to be flexible and self-motivated in managing multiple priorities
  • Ability to work independently and as part of a team
  • Ability to perform basic mathematical calculations
About the State of Indiana

The State of Indiana is an equal opportunity employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status.

We are a proud equal opportunity employer and welcome applications from diverse candidates. If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].