Retail Sales Associate
1 day ago
The Retail Sales Associate is a key member of our team at The UPS Store, responsible for delivering exceptional customer service to all retail customers. This role involves receiving and processing packages for courier shipment, operating various equipment and devices, and providing accurate information on our products and services.
Key Responsibilities:- Customer Service: Deliver outstanding customer service to walk-in customers and telephone inquiries, practicing good listening skills and taking ownership of customer shipping needs.
- Product Knowledge: Take action to learn all product and service offerings, alternative solutions, and industry trends, and operate all equipment, software, and devices in an expert fashion.
- Teamwork: Maintain a clean, organized, and safe working environment, and perform other duties as assigned.
- Experience: Retail/customer service experience a plus.
- Skills: Good communication and people skills, able to cross-sell and up-sell products and services, excellent packing skills, strong computer skills, and outstanding phone skills.
- Physical Demands: Able to lift 40+ pounds.
Why Work with Us: As a Retail Sales Associate at The UPS Store, you will have the opportunity to work in a fast-paced and dynamic environment, providing exceptional customer service and working with a variety of equipment and devices. If you are a motivated and customer-focused individual with strong communication skills, we encourage you to apply for this exciting opportunity.
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