Customer Support Specialist

3 days ago


Crown Point, Indiana, United States CVS Health Full time

CVS Health is committed to helping people on their path to better health. As a Retail Store Associate, you will play a vital role in delivering exceptional customer service and supporting the needs of our customers. This position is perfect for those who are passionate about working in a dynamic retail environment and providing personalized service to every customer.

Job Description

The Retail Store Associate position involves working in a fast-paced retail environment, providing exceptional customer service, and supporting the needs of our customers. You will be responsible for providing differentiated customer service, focusing on the customer's needs, and actively identifying and resolving potential service issues.

Responsibilities and Requirements
  • Customer Service: Providing exceptional customer service, anticipating customer needs, and actively identifying and resolving potential service issues.
  • Cash Handling: Accurately performing cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures.
  • Store Maintenance: Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by store manager.
  • Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time; lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
What We Offer
  • Competitive Salary: The estimated salary for this role is $19.00 - $25.00 per hour, based on location and experience.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement savings plan, employee stock purchase plan, term life insurance, short-term and long-term disability benefits, paid time off, and holidays.


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